LG SIGNATURE 9.0 cu. ft. Large Smart wi-fi Enabled Electric Dryer w/ TurboSteam™

Poor customer service

ellen0809 6/4/2020

Hi I ordered a dryer a month ago. However since my house requires a gas dryer we just returned the dryer. I want to know if the dryer has been returned since I cannot track the order and also calling the customer service did not help. I contacted the customer service both through online chat and phone call but all they told me was to contact a different person. I did this several times and tried to connect with over 5 people and emails but I didnt get any reply back. I dont even know what happened to my dryer anymore.
Originally posted on lg.com

No, I do not recommend this product

Great Features

Memawto5 2/28/2020

I have had this dryer long enough to know that it is great I love all the features and the act that my clothes are dry when the timer goes off.
Originally posted on lg.com

Yes, I recommend this product

Edge1415 2/22/2020

Love the chime love the WIFI capability. Capacity is amazing
Originally posted on lg.com

Yes, I recommend this product

Looks good operates quite and smooth. So friendly

Dickey 1/21/2020

I looked at other selections in the Store but I am glad I got LG
Originally posted on lg.com

Yes, I recommend this product

Amazing features What a Dryer.

rbccmclghln1 1/1/2020

I bought this dryer about 7 months ago and I am so thrilled I did. The features are just amazing. Its what I always wanted in a dryer. I enjoy freshing my sheets or towels with the steam option its the best. It never leaves my clothes wet just perfect. Thank you LG for making me happy.
Originally posted on lg.com

No, I do not recommend this product

Great features

Loftylodge 11/16/2019

I love the look of my new LG dryer and it does a great job for all my clothes and bedding. I love the steam feature to freshen my clothes.
Originally posted on lg.com

Yes, I recommend this product

awesome dryer

India979 10/15/2019

Ive only had it for a couple of weeks so Ive only done a few loads. Its a great dryer has a lot of features and I havent had a chance to use them all. Still having fun with it but I enjoy it telling me on my phone whens it done.
Originally posted on lg.com

Yes, I recommend this product

Awesome Dryer

travish19 9/3/2019

We purchased this dryer a month ago to replace another LG dryer that was gas. Our new one is electric. Im very happy with the size of loads that we can put in the dryer. It handles all of our towels after a day at the pool and more. The steam setting is great especially for my two boys that have significant allergies. Love this dryer.
Originally posted on lg.com

Yes, I recommend this product

LG Mega washer dryer

Nuby 8/12/2019

I brought this a month ago and love it. Best washer and dryer ever.
Originally posted on lg.com

Yes, I recommend this product

Happy to say

Duri 8/4/2019

Large room very good job. I am very happy LG is Happy maker
Originally posted on lg.com

Yes, I recommend this product

Great capacity

Julie CO 8/1/2019

Bought this 2 months ago. Have 4 dogs and a cat. Lots of blankets to be washed. Does a really nice job. No more going to the laundry mat for king sized blankets
Originally posted on lg.com

Yes, I recommend this product

I love my HUGE drywer

ShellyMC 7/27/2019

So far I love the dryer. Its so large I can get a lot in there which is what we really needed. my only challenge is I still dont know everything it can do. I wish there were videos for my exact model
Originally posted on lg.com

Yes, I recommend this product

Great drying options

Lise2 7/22/2019

Ive had this dryer over 1 month. I love the steam options for dog and horse blankets.Gets the smell out. Extra large capacity.
Originally posted on lg.com

Yes, I recommend this product

Excellent machine

Yab1 7/22/2019

I bought this machine in June. It was to replace a 23-year-old unit. At the time of my purchase I had a new litter of puppies on the ground. This machine and its options make it easy to clean up after seven puppies. Its load capacity is fantastic. Machine takes up a little more space than my older one but its worth it.
Originally posted on lg.com

No, I do not recommend this product

Very good at cleaning

Joe American 7/22/2019

Cleans great many too good if you have delicates make sure to use the gentle cycle/hand wash because the jets are so strong that on heavy duty it will tear your cloths. It got ink paint and oil out of cloths on steam mode. I love pulling all my pet stuff in it and knowing that its disinfected.
Originally posted on lg.com

Yes, I recommend this product

After a great deal of research

BuilderBret 6/9/2019

Ok we had purchased LG front load washer and dryer in 2006. After 13 years and thousands of loads the washer was worn out. I spent about a month doing research on new units. Im a Custom home builder and have the opportunity to see a lot of new appliances and I get an earful of information from my home buyer should . I also have an installer who is an appliance repair man. We narrowed the large field down to the a new Maytag front load and the LG Signature 5.8 front load washer and the companion sidekick washer. Along with this we purchased the LG Signature 9.0 cu ft electric dryer. Now before I describe what we really like about the washer and dryer let me speak about LGs signature products something I absolutely new nothing about and I didnt value when i purchased. First when LG says signature it doesnt just mean a fancy color or larger size. When LG assigns the name signature they really add some extra things that make the extra dollars with the expense. In this instance there is a premium finish on the exterior. The units are a dark brushed chrome finish. Very nice looking and they show very little in the way of fingerprints. Inside the drum is stainless and the dryer is also stainless. Both are lite well. The overall finish is a step above most of the LG washer and dryers. Next you get 24 hour concierge service and a real LG employees maintenance repairmen on call to help you with any issue within a few hours of the call. About a week after our purchase LG sent us a beautifully packaged $200 dollar gift card and a set of LG signature wireless headphones which retail at $199. On top of those items as soon as I registered an LG rep called to ask if we had any question or issues with the new units. I also received and email explaining all the advantages of being and LG signature customer. I hope LG continues to expand and refine the Signature line. So far we are very impressed. Im nearing replacement of my family room TV Im definitely going to check out the LG signature TVs. Now the washer dryer and side kick units. Ok we Purchased our washer and dryer through COSTCO. The price was exceptional. I often purchase through an online company out of NY because they give me builder pricing and it usually is 30-40 less than Retail outlets. In this instance COSTCO was $400 more than the online company. COSTCO automatically added 3 years to the LG warranty. The LG drum and motor have a 10 year standard warranty. No other company offers that kind of warranty. Also through COSTCO we received some additional bonuses for purchasing. All told the $200 gift card from LG the $200 headsets and the additional $$ from COSTCO brought the actual price down $180 below the closest online competitor. So it really has been a great deal for us. Now on to the units. I will not go into detail LGs website will do that for you. What I will say is this: 1 washer dryer and sidekick are very quite 2 we use the sidekick for small loads most often womens undergarments and small loads of lightly soiled garments. It does speed up laundry duty when used in conjunction with the large front load unit. 3. The front load washer is massive It will easily hold king size bedding. Ive run 3 extra large sleeping bags and the washer was not close to full. 4 The front load washer is fast and does a very very good job cleaning everything. If you set the washer correct use bleach even large loads of white towels and rag towels come out bright and clean. 5 Front load washer is probably too big for small families or singles. We are down from 5 to 3 in the family and the last kid leaves next year. We can already see once out last child has left my wife and I will seldom come close to max capacity on this until. If your a retired couple I could see this washer being too big most of the time. 6. Dryer is one of the fastest if not the fastest Ive ever used. 7. We love the smart Thinkq software in that once it is set up which is a royal pain and LG needs to improve significantly you get notifications when the washers or dryer cycle have competed. That is truly a nice thing to have because we use to forget to check and this notice helps keep laundry moving without delays 8. Finally I so far have -0- complaints and nothing but praise for the washer and dryer. If it lasts as long as my previous LG units Ill be retired before we have to buy again. Hopefully by then LG will have a washer/dryer combo that works as well as the stand alone units. Wouldnt it be nice for the washer to dry the clothing also removing the step of transferring from one to the other. My final thoughts LG isnt a perfect company. I have 3 LG refrigerators all top of the LG line. Every last one of the fridges have broken. Two of the three broke multiple times. I hope LG figures out how to build fridges that will last at least 15 years and preferably 20. That being said Ive had nothing but good service with LG washers and dryers. If your in the market for a very large very fast and very good washer dryer combo look closely at these models and other LG washers and dryers. Yes I also felt the sidekick was kind of gimmicky... but now that we have one we no longer feel that way.
Originally posted on lg.com

Yes, I recommend this product

Great Dryer

Marilyn56 5/13/2019

Love my new LG 9500 electric dryer - it is fast and quiet.
Originally posted on lg.com

Yes, I recommend this product

Love our new Washer Dryer

Dosiers 4/26/2019

So far loving these. Setup of the app was very confusing but was able to get through it and LOVE being notified remotely about the status. These are the first Signature LG equipment we have purchased. I was surprised to be notified there was a Concierge I could turn to 24/7 and love the VIP treatment. Wish I had the email before I set the app up. : FYI they are big which we love because of the capacity. Definitely want to take measurements before delivery. I had to move the cabinets up to make room with the pedestal. I measured the width I needed and had an inch or so to spare but I forgot the floorboard. If they had been ANY larger I would not have been able to put them side-by-side in our washroom. Would have literally required reconstruction of the space. We also need a stool for my wife who is 5 feet to see or do anything on top. Very happy the controls are on the front. Anyway LOVE these.
Originally posted on lg.com

Yes, I recommend this product

Bigger is Better

KIMbox 3/28/2019

I purchased the largest and newest LC Signature washer dryer pair in January 2019. It was not available till the beginning of March I patiently waited hoping to not be disappointed as they were a bit more money then plain LGs. Well they arrived and were set up. I had to remove the entire door frame to fit them in the room but it was well worth it They are awesome I went from 6 to 8 loads every weekend to 3 to 4 Saves time they dont smell they wash wonderfully dry awesomely It was worth every penny and the wait Cant say enough good things Would advise anyone who wants to try LG or is replacing their old LG to go with the LG Signature series These are our second pair of LGs the first is still around in our rental home and working with no issues now for 8 years Gotta love a product made to hold up and not be a money pit
Originally posted on lg.com

Yes, I recommend this product

Good LG Signature Washer Dryer Unit

Senty 3/8/2019

We were simply amazed by the features and it outperforms all other washer dryers we Have used in the past. Kudos
Originally posted on lg.com

Yes, I recommend this product

easy to use great features and function

Kay Lee 2/19/2019

I bought this 3 weeks ago. I am truly happy with it. It reached my expectation.
Originally posted on lg.com

No, I do not recommend this product

works great

healeyesme2 12/29/2018

High qualityj look and the performance is unbeatable.
Originally posted on lg.com

Yes, I recommend this product

Great performance but too much plastic

47states 6/20/2018

LG DLEX9500K Dryer We have had this set for over 3 months now. The extra large capacity is great. You will wash fewer loads. A queen size comforter sheets and mattress protector all fit in one load. You need to hook this up to cold water in order to use the steam feature. The manual says it comes with a hose but it did not. LG wanted us to jump through too many hoops for them to send one out so we purchased one and installed it. You will also need a Y coupler to share a cold water line with your washing machine. When I first saw the lint tray I really hated it. But upon use I discovered that it is really terrific. It is a lint tray that folds over. It captures more lint than any other dryer we have ever had. We are happy so far. With all of the cheap plastic parts it will only be so long until they break. They should have used metal on the doors lock and cover. Pros: Easy operation. Lint tray. Extra Large Capacity. Cons: Plastic locking mechanism on doors very cheap doesnt always close tight on first try. Sliding plastic cover on top is plastic and flimsy has no purpose as there is just a tiny storage area. No Spin Only cycle. Plastic door you need to be very careful when opening our dryer door would have hit the closet door knob so I had to add foam to the door to prevent it from hitting or it would crack.
Originally posted on lg.com

Yes, I recommend this product

Smell in filter after 4 drying times

Pargirl 6/18/2018

I love my washer but my dryer smells awful after 4 dries. The clothes never smell fresh when they come out of it. Ive called customer service and had techs here to look it over with no change. Id never buy another one I have to wash the filter every 4th time or its smells like something has died in it All my vents are sealed and Ive had the cleaned
Originally posted on lg.com

No, I do not recommend this product

Functionality

Babyg 6/14/2018

Just purchased the LG signature dryer to match my signature washer. I absolutely love the mega capacity which allows me to dry my extra puffy king size comforter in one cycle. The features and touch pad is fun and exciting.i especially love the wifi capabilities I can control both units from my phone when I am away from home.
Originally posted on lg.com

Yes, I recommend this product